Jessica Ray

Jessica Ray,

Assistant Professor

Department: MD-HOBI-GENERAL
Business Phone: (352) 627-9467
Business Email: jessica.ray@ufl.edu

About Jessica Ray

Dr. Ray is interested in how technology can support clinical and patient decision-making in the complex socio-technical healthcare delivery system. She brings expertise in leading observations in the clinical setting, qualitative interviews, physiologic measurement of stress and workload, complex system process improvement and design, and studying system impacts on human performance including decision making. She joins the University of Florida after four years as a faculty member in Yale School of Medicine’s Department of Emergency Medicine where she supported a variety of simulation educational programs and research in the areas of clinician stress, decision-support, and teams. Prior to returning to academia and research, she worked as a simulation learning consultant for Yale-New Haven Health where she facilitated interprofessional groups working on process improvement efforts across a variety of clinical settings including supporting simulation-based design sessions for the Yale Center for Healthcare Innovation, Redesign and Learning’s (CHIRAL) work on care transitions. During her graduate training, she worked as a graduate research fellow studying technology-based adaptive training methods for complex cognitive skill development. Dr. Ray has extensive experience in design facilitation, holds a Lean Six Sigma Green Belt Certification, and is a TeamSTEPPS master instructor. Her current work focuses on how we can better understand and support clinician decision-making and patient-clinician interactions through informatics and technology-based interventions.

Teaching Profile

Courses Taught
2022-2023
GMS7887 Health Outcomes & Policy PhD Research Seminar
2022
GMS6850 Foundations of Biomedical Informatics

Research Profile

Open Researcher and Contributor ID (ORCID)

0000-0003-3410-1507

Publications

2022
A qualitative system dynamics model for effects of workplace violence and clinician burnout on agitation management in the emergency department.
BMC health services research. 22(1) [DOI] 10.1186/s12913-022-07472-x. [PMID] 35033071.
2022
All clinical stressors are not created equal: Differential task stress in a simulated clinical environment
AEM Education and Training. 6(2) [DOI] 10.1002/aet2.10726. [PMID] 35368506.
2022
Burnout and Post-traumatic Stress Disorder Symptoms Among Emergency Medicine Resident Physicians During the COVID-19 Pandemic.
The western journal of emergency medicine. 23(2):251-257 [DOI] 10.5811/westjem.2021.11.53186. [PMID] 35302461.
2022
Correction to: A qualitative system dynamics model for efects of workplace violence and clinician burnout on agitation management in the emergency department.
BMC health services research. 22(1) [DOI] 10.1186/s12913-022-07560-y. [PMID] 35164742.
2022
Design and Implementation of an Agitation Code Response Team in the Emergency Department.
Annals of emergency medicine. 79(5):453-464 [DOI] 10.1016/j.annemergmed.2021.10.013. [PMID] 34863528.
2022
Impact of a Virtual Simulation-Based Educational Module on Managing Agitation for Medical Students.
Academic psychiatry : the journal of the American Association of Directors of Psychiatric Residency Training and the Association for Academic Psychiatry. 46(4):495-499 [DOI] 10.1007/s40596-021-01521-z. [PMID] 34505279.
2022
Implementation of simulation-based health systems science modules for resident physicians.
BMC medical education. 22(1) [DOI] 10.1186/s12909-022-03627-w. [PMID] 35906583.
2022
Improving patient and clinician safety during COVID-19 through rapidly adaptive simulation and a randomised controlled trial: a study protocol
BMJ Open. 12(5) [DOI] 10.1136/bmjopen-2021-058980. [PMID] 35589358.
2022
Improving Safety and Quality During Interhospital Transfer of Patients With Nontraumatic Intracranial Hemorrhage: A Simulation-Based Pilot Program.
Journal of patient safety. 18(2):77-87 [DOI] 10.1097/PTS.0000000000000808. [PMID] 33852541.
2022
Qualitative study of patient experiences and care observations during agitation events in the emergency department: implications for systems-based practice
BMJ Open. 12(5) [DOI] 10.1136/bmjopen-2021-059876. [PMID] 35545394.
2022
Racial and ethnic disparities in use of chemical restraint in the emergency department.
Academic emergency medicine : official journal of the Society for Academic Emergency Medicine. 29(12):1496-1499 [DOI] 10.1111/acem.14579. [PMID] 35934988.
2021
A Novel Application of the Modified Angoff Method to Rate Case Difficulty in Simulation-Based Research.
Simulation in healthcare : journal of the Society for Simulation in Healthcare. 16(6):e142-e150 [DOI] 10.1097/SIH.0000000000000530. [PMID] 33273423.
2021
Association of Race/Ethnicity and Other Demographic Characteristics With Use of Physical Restraints in the Emergency Department.
JAMA network open. 4(1) [DOI] 10.1001/jamanetworkopen.2020.35241. [PMID] 33492372.
2021
Just-in-time clinical video review improves successful placement of Sengstaken-Blakemore tube by emergency medicine resident physicians: A randomized control simulation-based study.
AEM education and training. 5(3) [DOI] 10.1002/aet2.10573. [PMID] 34124519.
2021
Supporting the Quadruple Aim Using Simulation and Human Factors During COVID-19 Care.
American journal of medical quality : the official journal of the American College of Medical Quality. 36(2):73-83 [DOI] 10.1097/01.JMQ.0000735432.16289.d2. [PMID] 33830094.
2021
Virtual Mentoring: Two Adaptive Models for Supporting Early-career Simulation Investigators in the Era of Social Distancing.
AEM education and training. 5(1):105-110 [DOI] 10.1002/aet2.10540. [PMID] 33521496.
2021
Virtual Telesimulation for Medical Students During the COVID-19 Pandemic.
Academic medicine : journal of the Association of American Medical Colleges. 96(10):1431-1435 [DOI] 10.1097/ACM.0000000000004129. [PMID] 33883398.
2020
Addressing Workplace Safety in the Emergency Department: A Multi-Institutional Qualitative Investigation of Health Worker Assault Experiences.
Journal of occupational and environmental medicine. 62(12):1019-1028 [DOI] 10.1097/JOM.0000000000002031. [PMID] 32991380.
2020
An Interprofessional Simulation-Based Orientation Program for Transitioning Novice Nurses to Critical Care Roles in the Emergency Department: Pilot Implementation and Evaluation.
Joint Commission journal on quality and patient safety. 46(11):640-649 [DOI] 10.1016/j.jcjq.2020.08.005. [PMID] 32919910.
2020
Barriers and Solutions to Advancing Emergency Medicine Simulation-based Research: A Call to Action.
AEM education and training. 4(Suppl 1):S130-S139 [DOI] 10.1002/aet2.10406. [PMID] 32072117.
2020
Experiences of Individuals Who Were Physically Restrained in the Emergency Department.
JAMA network open. 3(1) [DOI] 10.1001/jamanetworkopen.2019.19381. [PMID] 31977058.
2020
Healing the Healer: Protecting Emergency Health Care Workers’ Mental Health During COVID-19.
Annals of emergency medicine. 76(4):379-384 [DOI] 10.1016/j.annemergmed.2020.04.041. [PMID] 32534830.
2020
Implementation of a Physician Assistant Emergency Medicine Residency Within a Physician Residency.
The western journal of emergency medicine. 22(1):45-48 [DOI] 10.5811/westjem.2020.11.49052. [PMID] 33439803.
2020
Practice Makes Perfect: Simulation in Emergency Medicine Risk Management.
Emergency medicine clinics of North America. 38(2):363-382 [DOI] 10.1016/j.emc.2020.02.003. [PMID] 32336331.
2020
Progress Report on EMBED: A Pragmatic Trial of User-Centered Clinical Decision Support to Implement EMergency Department-Initiated BuprenorphinE for Opioid Use Disorder.
Journal of psychiatry and brain science. 5 [DOI] 10.20900/jpbs.20200003. [PMID] 32309637.
2020
Study protocol for the ACT response pilot intervention: development, implementation and evaluation of a systems-based Agitation Code Team (ACT) in the emergency department.
BMJ open. 10(6) [DOI] 10.1136/bmjopen-2020-036982. [PMID] 32606062.
2019
Characteristics and Severity of Agitation Associated With Use of Sedatives and Restraints in the Emergency Department.
The Journal of emergency medicine. 57(5):611-619 [DOI] 10.1016/j.jemermed.2019.07.019. [PMID] 31594740.
2019
Computerized Clinical Decision Support System for Emergency Department–Initiated Buprenorphine for Opioid Use Disorder: User-Centered Design
JMIR Human Factors. 6(1) [DOI] 10.2196/13121. [PMID] 30810531.
2019
Physical Restraint Use in Adult Patients Presenting to a General Emergency Department.
Annals of emergency medicine. 73(2):183-192 [DOI] 10.1016/j.annemergmed.2018.06.020. [PMID] 30119940.
2019
PROcess for the Design of User-Centered Environments (PRODUCE): Guiding Change in the Health Care Environment.
Advances in health care management. 18 [DOI] 10.1108/S1474-823120190000018002. [PMID] 32077651.
2019
Six habits of highly successful health information technology: powerful strategies for design and implementation.
Journal of the American Medical Informatics Association : JAMIA. 26(10):1109-1114 [DOI] 10.1093/jamia/ocz098. [PMID] 31265064.
2019
Use of sedatives and restraints for treatment of agitation in the emergency department.
The American journal of emergency medicine. 37(7):1376-1379 [DOI] 10.1016/j.ajem.2018.12.027. [PMID] 30598374.
2019
Workplace Violence in Health Care and Agitation Management: Safety for Patients and Health Care Professionals Are Two Sides of the Same Coin.
Joint Commission journal on quality and patient safety. 45(2):71-73 [DOI] 10.1016/j.jcjq.2018.11.001. [PMID] 30638870.
Computerized Clinical Decision Support System for Emergency Department–Initiated Buprenorphine for Opioid Use Disorder: User-Centered Design (Preprint)
. [DOI] 10.2196/preprints.13121.

Grants

Apr 2023 ACTIVE
Aligning Patient Acuity with Resource Intensity after Major Surgery
Role: Co-Investigator
Funding: NATL INST OF HLTH NIGMS
Aug 2022 ACTIVE
Explainable, Fair, Reproducible and Collaborative Surgical Artificial Intelligence: Integrating data, algorithms and clinical reasoning for surgical risk assessment (XAI-IDEALIST)
Role: Co-Investigator
Funding: NATL INST OF HLTH NIGMS
Jun 2022 ACTIVE
ROAMM-EHR: Pilot Trial of a Real-Time Symptom Surveillance System for Post-Discharge Surgical Patients
Role: Co-Investigator
Funding: NATL INST OF HLTH NIA
Jun 2022 ACTIVE
Characterizing Bias and Care Disparities with Physical Restraint Use in the Emergency Setting Using Natural Language and Cognitive Data
Role: Principal Investigator
Funding: YALE UNIV via NATL INST OF HLTH NIMHD
Jan 2022 ACTIVE
Implementation of Decision Support for the Management of Obesity in a National Pediatric Primary Care Research Network
Role: Principal Investigator
Funding: YALE UNIV via NATL INST OF HLTH NIMHD

Education

PhD Applied Experimental and Human Factors Psychology
2013 · University of Central Florida
MS Modeling and Simulation
2010 · University of Central Florida

Contact Details

Phones:
Business:
(352) 627-9467
Emails:
Addresses:
Business Mailing:
2004 MOWRY RD
GAINESVILLE FL 32611