Jessica Ray,

Dr. Ray is interested in how technology can support clinical and patient decision-making in the complex socio-technical healthcare delivery system. She brings expertise in leading observations in the clinical setting, qualitative interviews, physiologic measurement of stress and workload, complex system process improvement and design, and studying system impacts on human performance including decision making. She joins the University of Florida after four years as a faculty member in Yale School of Medicine’s Department of Emergency Medicine where she supported a variety of simulation educational programs and research in the areas of clinician stress, decision-support, and teams. Prior to returning to academia and research, she worked as a simulation learning consultant for Yale-New Haven Health where she facilitated interprofessional groups working on process improvement efforts across a variety of clinical settings including supporting simulation-based design sessions for the Yale Center for Healthcare Innovation, Redesign and Learning’s (CHIRAL) work on care transitions. During her graduate training, she worked as a graduate research fellow studying technology-based adaptive training methods for complex cognitive skill development. Dr. Ray has extensive experience in design facilitation, holds a Lean Six Sigma Green Belt Certification, and is a TeamSTEPPS master instructor. Her current work focuses on how we can better understand and support clinician decision-making and patient-clinician interactions through informatics and technology-based interventions.

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